Privacy policy

Privacy Policy

Last updated: May 2026

This Privacy Policy describes how Pawfectcanvas (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pawfectcanvas.com (the "Site").

1. Information We Collect When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Personal Information: Name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number.

  • Custom Artwork Data: We collect the images, photos, and specific instructions you upload to the Site for the sole purpose of creating your custom pet portraits.

  • Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.

2. How We Use Your Information We use your personal Information to provide our services to you, which includes:

  • Fulfilling your order and creating your bespoke 1-of-1 pet artwork.

  • Processing your payment information and arranging for shipping.

  • Communicating with you regarding your order (e.g., sending digital proofs, order confirmations).

  • Screening our orders for potential risk or fraud.

  • Providing you with information or advertising relating to our products or services (only if you have opted in to receive such marketing).

3. Specific Policy Regarding Uploaded Photos We respect your privacy and the intellectual property of your images. The photos you upload will strictly be used for the design and production of your custom canvas. We will never sell, distribute, or use your submitted photos for public marketing purposes without seeking your explicit prior consent.

4. Sharing Your Personal Information We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We share your shipping details and the final digital artwork files with our verified Print-on-Demand partners (e.g., Printify) solely for the purpose of printing and shipping your physical canvas.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Cookies We use cookies to optimize your experience on our Site and to provide our services. Cookies help us remember your cart items and understand how visitors interact with our website. You can choose to accept or decline cookies through your browser settings, though declining may prevent you from taking full advantage of the website.

6. Your Rights Depending on where you reside (such as the EEA, UK, or California), you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the contact information below.

 

7. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: support@pawfectcanvas.com